Garanties limitées Travelpro

Other Travelpro® Limited Warranties including:

Travelpro® Limited Lifetime Warranty
10 Year Limited Warranty
5 Year Limited Warranty 
1 Year Limited Warranty

In the unlikely event that a problem occurs with your luggage/product as a result of a defect in materials or workmanship, we will repair your bag/product (or replace it, if repair is not possible) at our expense. The Travelpro® warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage, inappropriate selection, or carelessness caused by an airline or other common carrier. In the course of normal handling, your luggage/product may suffer abrasions, minor cuts, scratches, dents or soil. Certain component parts such as wheels, bumper feet, leather, etc., will show wear. This wear is not covered under the warranty. Travelpro® will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from province to province.

Note: Please examine your luggage carefully for damage before leaving the airport and immediately report any damage to the baggage service center of the airline on which you travelled. DAMAGE CAUSED BY THE AIRLINE IS THE AIRLINE'S RESPONSIBILITY AND MUST BE CLAIMED TO THE AIRLINE AT THE TIME DAMAGE OCCURS. By not following this procedure, you risk that the damage will not be covered under airline policy or Travelpro's warranty. If you are dissatisfied after making your baggage claim to the airline, please contact:

Canadian Transportation Agency
Ottawa, Ontario K1A 0N9
Email: info@otc-cta.gc.ca

Should you have any questions regarding the Warranty on your product, please contact customer support.

Lorsque vous choisissez Travelpro®, vous savez que vous obtenez un bagage prêt à résister à tous les traitements.

Should you have questions about your luggage, order status, or wish to locate the repair center closest to you, please call Customer Care at 1-866-325-0660 (option #3) or submit an online help ticket: click here.