Platinum® 5, 6, 7, Magna™ & Magna™ 2 Luggage Collections

The “Worry Free Warranty” is currently available only on specific Platinum® product ranges. There is no additional charge, nor are there any additional actions required to register for the Worry Free Warranty.

The Worry Free Warranty adds the following language to the standard warranty: As the inventor of The Original Rollaboard,® Travelpro is committed to delivering value to our customers with the highest quality products that will enhance your travel experience. Whether travelling by air, sea, road or rail, the Travelpro® Platinum Magna 2 Collection gives you total confidence and is supported by a comprehensive warranty against any defects in materials or workmanship for the life of the bag. You can trust that Platinum Magna 2 will hold up to the rigours of frequent travel, but occasionally common carriers mishandle your bag and damage occurs.

Travelpro retains the exclusive right to repair or replace (at the manufacturer’s discretion) the product with a comparable model. If airline handling damages your bag or its contents and you choose to hold them responsible, we recommend that you file a claim with the carrier before leaving the airport. This warranty does not cover cosmetic wear, lost or stolen bags, or damage to personal property or contents. Our associates in Customer Service can answer any questions you may have concerning the repair or refurbishing of your Platinum Magna 2 product.

FlightCrew™ Luggage Collections - 3-Year Commercial Use Warranty

This Travelpro Luggage Collection gives you total confidence and is supported by a comprehensive warranty against defects in materials and workmanship.

In the unlikely event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we will repair your bag (or replace it,if repair is not possible) at our expense. Simply contact Customer Care at 1-800-741-7471 to locate the nearest repair facility. Then send your luggage, freight prepaid, to the repair facility along with a copy of your proof of purchase.

The Travelpro warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage, inappropriate selection, or carelessness caused by an airline or other common carrier.

In the course of normal handling, your luggage may suffer abrasions, minor cuts, scratches, dents or soil. Certain component parts such as wheels, bumper feet, leather, etc., will show wear. This wear is not covered under the warranty. Travelpro will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

Other Travelpro® Limited Warranties including:  Travelpro Limited Lifetime Warranty and 10 Year Limited Warranty

In the unlikely event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we will repair your bag (or replace it, if repair is not possible) at our expense. The Travelpro® warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage, inappropriate selection, or carelessness caused by an airline or other common carrier. In the course of normal handling, your luggage may suffer abrasions, minor cuts, scratches, dents or soil. Certain component parts such as wheels, bumper feet, leather, etc., will show wear. This wear is not covered under the warranty. Travelpro® will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state."

Note: Please examine your luggage carefully for damage before leaving the airport and immediately report any damage to the baggage service center of the airline on which you travelled. DAMAGE CAUSED BY THE AIRLINE IS THE AIRLINE'S RESPONSIBILITY AND MUST BE CLAIMED TO THE AIRLINE AT THE TIME DAMAGE OCCURS. By not following this procedure, you risk that the damage will not be covered under airline policy or Travelpro's warranty. If you are dissatisfied after making your baggage claim to the airline, please contact:

Aviation Consumer Protection Division US Department of Transportation C-75
400 7th Street, SW, Room 4107 Washington, DC 20590

Should you have any questions regarding the Warranty on your product, please contact customer support with the following link https://help.travelpro.com/hc/en-us/requests/new or by calling 800-741-7471.

Other current collection Warranty periods: