Order History
View your past purchases and order details
Track My Order
Check the status of your shipment
Returns
Start a return or exchange request
Order Claims & Changes
Modify or report issues with your order
Register My Bag
Register your luggage for warranty coverage
Warranty Claims & Parts
File a warranty claim or order replacement parts
Warranty Information
Learn about Travelpro's limited warranties
FAQ
Browse frequently asked questions
Common Questions
Quick answers to our most frequently asked questions
Standard Ground shipping is included on all orders over $99 (excluding taxes) within the 48 US connecting states. Expedited shipping options are available at checkout. Orders typically arrive in 5-7 business days with standard shipping. View full shipping details
If your Travelpro luggage fails to meet your expectations for any reason, you may return it for a full refund within 100 days, no questions asked. We'll even pay the return shipping! (Note: Our 100 Day Trial is for Travelpro Luggage products purchased through travelpro.com only. Travelpro Essentials have a 30 day return policy.) Start a return
Tracking updates are sent via email once an order has shipped. You can also view all of your orders, order status, and history by logging into your account. Track your order now
The Travelpro warranty covers defects in materials and workmanship including wheels, zippers, extension handles, and carrying handles that break outside of normal wear and tear. It does not cover normal wear and tear, cosmetic damage, or damage from mishandling by airlines or other carriers. View complete warranty details
Our goal is to expedite your order as quickly as possible. Therefore, once your order is placed, it cannot be cancelled or changed. You may always return or exchange the item once you receive it within our 100-day return window. Contact us for assistance
You may submit a repair request to Customer Service for online evaluation. During evaluation, if issues are deemed repairable, Travelpro may offer replacement parts. If deemed non-repairable under active warranty, we may offer a replacement bag. Submit a repair request