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We want you to be happy with your Travelpro® luggage purchase and that it becomes your trusted travel companion. If your Travelpro® luggage fails to meet your expectations for any reason, you may return it for a refund of original purchase price within 30 days of receipt with a copy of your receipt or proof of purchase. Return shipping is free. Start a return

Tracking updates are sent via email once an order has shipped. You can also view all of your orders, order status, and history by logging into your account. Track your order now

The Travelpro warranty covers defects in materials and workmanship including wheels, zippers, extension handles, and carrying handles that break outside of normal wear and tear. It does not cover normal wear and tear, cosmetic damage, or damage from mishandling by airlines or other carriers. View complete warranty details

Our goal is to expedite your order as quickly as possible. Therefore, once your order is placed, it cannot be cancelled or changed. You may always return or exchange the item once you receive it within our 30-day return window. Contact us for assistance

You may submit a repair request to Customer Service for online evaluation. During evaluation, if issues are deemed repairable, Travelpro may offer replacement parts. If deemed non-repairable under active warranty, we may offer a replacement bag. Submit a repair request